At Elan, you may return any ordered product within 15 days without providing a reason, free of charge.
Free Returns
If, for any reason, you are not completely satisfied with your Elan product or its delivery, you can return any unopened and undamaged package within 15 days of receipt. We will cover the cost of returning the product. To initiate a return, please contact Elan via: info@wlsvital.com.
After contacting us, you will receive the necessary details for returning the product. It is important to include your own address details in the box or envelope, so we can identify the sender of the returned package. Within five working days of receiving the returned product, we will refund the paid amount. You will always receive confirmation via email.
Legal Warranty
All products sold by Elan come with a legal warranty. This means that a product must meet the expectations you, as a consumer, can reasonably have. We ask that you handle the product carefully during the reflection period. Due to health protection, we cannot accept opened products. In the unlikely event of a defect, you will receive a replacement product or be entitled to a refund.